World Quality Report 2024-25

Presenting the 16th edition of the World Quality Report

Welcome to the 16^th annual edition of the World Quality Report, Sogeti and Capgemini’s must-read source for insights on all things related to quality and testing, with our strategic technology partner OpenText.

For the past 16 years, the World Quality Report has been addressing and analyzing the most important trends and developments in Quality Engineering and Testing across 3 dimensions – Technology & Practices, Industries and Geographies.

New futures in focus

This year’s theme highlights exciting new futures powered by technology advancements like Gen AI, automation, and human-in-the-loop systems. These aren’t merely tools—they are partners in the testing process, pushing the limits of what’s possible in Quality Engineering. In focus emphasizes that while the possibilities are immense, maintaining clarity is key.

What’s new?

• Many organizations are now moving ahead from experimenting to real scaled implementation of Gen AI
• There is more acknowledgment of the importance of quality, but organizations still need to put their objectives to work
• Data quality has been rated as critically important or of very high priority by many organizations

Regional pull-outs

For more on the regional developments from this global study, download e-copies of the regional pull-outs below.

Download your copy of the report:

Thank you for your interest, please check your inbox for the copy of the World Quality Report 24-25

There was a problem with your submission.

Please review the fields below

First name *

First name is not valid.

Last name *

Last name is not valid.

E-mail address *

E-mail address is not valid.

Company *

Company is not valid.

Job Title *

Job Title is not valid.

Select a value Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia And Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, Democratic Republic Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island & Mcdonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic Republic Of Iraq Ireland Isle Of Man Israel Italy Ivory Coast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States Of Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Barthelemy Saint Helena Saint Kitts And Nevis Saint Lucia Saint Martin Saint Pierre And Miquelon Saint Vincent And Grenadines Samoa San Marino Sao Tome And Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia And Sandwich Isl. Spain Sri Lanka Sudan Suriname Svalbard And Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad And Tobago Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands, British Virgin Islands, U.S. Wallis And Futuna Western Sahara Yemen Zambia Zimbabwe Other

Country *

Country is not valid.

I agree to Sogeti collecting & processing my personal data to allow me to receive information on Sogeti services. For further information, please see our Privacy notice.  

Slide to submit